Child Safety Standards

Our commitment

Namaste Indian has zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). We are committed to protecting children and young people who may encounter our website or apps, and to maintaining a safe online community for everyone who uses Namaste Indian.

We do not allow content, accounts, or behaviour that sexualises, exploits, or endangers minors. This commitment applies across posts, comments, messages, images, videos, profiles, Live surfaces, and any other feature we offer.

Indian law & official resources

Our standards align with Indian criminal and IT law, including:

• Protection of Children from Sexual Offences Act, 2012 (POCSO) — offences against children under 18.
• Information Technology Act, 2000 — including provisions on publishing or transmitting material depicting children in sexually explicit acts (commonly discussed as Section 67B and related offences).
• IT Rules, 2021 — intermediary due diligence for child sexual abuse material and related prohibited content.
• Digital Personal Data Protection Act, 2023 — special care for processing children’s personal data (under 18).

To report cybercrime involving children in India, use the National Cyber Crime Reporting Portal. Child-rights guidance is also published by National Commission for Protection of Child Rights (NCPCR). Technical incident coordination may involve Indian Computer Emergency Response Team (CERT-In).

Prohibited content

Users may not upload, share, promote, request, solicit, or distribute any of the following on Namaste Indian:

• Child sexual abuse material (CSAM) — any visual or written depiction of sexual abuse or sexual exploitation of a child.
• Grooming content — communication or behaviour intended to build trust with a minor for sexual exploitation or abuse.
• Child exploitation — content or conduct that exploits a child sexually, commercially, or otherwise.
• Sexualized content involving minors — including sexualised imagery, descriptions, role-play, or requests involving anyone under 18.
• Any illegal content involving children — including content that facilitates, advertises, or celebrates crimes against children.

Creating, possessing, or sharing CSAM is illegal under Indian law. Namaste Indian will remove such material when we become aware of it and will take action against the accounts involved.

User reporting

If you see something that may harm a child or violate these standards, please report it:

• Use in-app Report controls on a post, profile, or message when available — that sends context to our team quickly.
• Email us at namasteindia.ap@gmail.com with the subject line Child Safety Report. Include usernames, links, screenshots, and a short description of what you saw.
• File a report on cybercrime.gov.in (especially the child-related reporting options) in addition to notifying us.

You do not need an account to email a child-safety report. If you are in immediate danger, contact local emergency services (for example 112 in India) first.

Enforcement

When we confirm a violation of these Child Safety Standards, we may:

• Remove the violating content immediately.
• Limit, suspend, or permanently ban the account(s) involved.
• Preserve relevant records as needed for safety, legal compliance, or law-enforcement requests.
• Restrict related accounts or devices when there is clear evidence of coordinated abuse.

Severe violations — including CSAM or clear attempts to exploit minors — typically result in permanent removal from the platform without prior warning.

Cooperation with authorities

Namaste Indian complies with applicable laws in India. Where legally required, we cooperate with law enforcement and authorised agencies investigating child sexual abuse, exploitation, or related crimes under POCSO, the IT Act, and related statutes.

We may disclose account or content information in response to valid legal process, or when we believe in good faith that disclosure is necessary to protect a child from imminent harm. Our Privacy Policy and Grievance Officer page describe how we handle personal information and complaints more broadly.

Contact

For child-safety reports and questions about these standards, contact:

• Email: namasteindia.ap@gmail.com
• Subject: Child Safety Report
• Grievance Officer: namasteindia.ap@gmail.com

Related policies: Community Guidelines, Terms of Service, Legal centre, and Contact.

FAQ

How do I report harmful content?

Prefer the in-app Report option on the post, profile, or message so we receive the exact item. Also use cybercrime.gov.in for national reporting, and email namasteindia.ap@gmail.com with subject Child Safety Report.

How quickly are reports reviewed?

We prioritise reports that involve possible harm to children. Child safety reports are reviewed as urgently as our capacity allows, typically ahead of general moderation queues.

What happens after reporting?

Our team reviews the material against these standards and our Community Guidelines. Confirmed violations may lead to content removal and account action. We may not share full investigation details in order to protect privacy, safety, and ongoing legal processes.

Can I appeal a moderation decision?

If you believe an account action or content removal was made in error, email namasteindia.ap@gmail.com with subject Child Safety Appeal, your username, and why you think the decision should be reconsidered. Decisions involving confirmed CSAM or clear child exploitation are unlikely to be reversed.